Refund policy

ORDER CANCELLATION 

Customer can Cancel The Order Within 24 hours of placing the Order. There will be a Order cancellation charges, 8% of total transaction (Its the Payment Gateway fees, Which is non refundable) Since All Of our Suits are Made To order, We Can not Accept The Cancellation once We start processing the orders.

RETURNS

✅ Vardo Return & Exchange Policy (International Orders)

We understand the challenges of ordering suits online — especially from overseas. That’s why we’ve designed a customer-friendly policy that balances flexibility, fairness, and simplicity.


 

🧵 What If My Suit Doesn’t Fit?

We’ve got you covered — even for custom orders.

Choose from one of the following easy options:

✂️ Option 1: Local Tailoring Reimbursement

Get $30 back when you tailor the item locally

  • Just send us a tailor’s bill/invoice
  • Refund processed within 5–7 business days

📦 Option 2: Get a Replacement Without Returning the Original

We’ll send you a new piece (suit, jacket, pant, or vest) — no need to send the original back.

  • Replacement Prices (just pay shipping):
    • Pant or Vest → $35
    • Jacket Only → $45
    • Full Suit (Jacket + Pant) → $65

This option is valid for both standard and custom-made orders.

🔁 Can I Return My Suit?

Yes — we accept returns for:

  • Unworn, unaltered suits
  • Standard-size orders
  • Return must be requested within 72 hours of delivery, VIA email - support@vardo.co.in

🌍 How Do Returns Work Internationally?

As we ship from India, we do not offer prepaid return labels.
You can return your standard-size suit by:

  1. Notify Within 72 hours of Delivery via email - support@vardo.co.in and Shipping out within 14 days of delivery. 
  2. The Return Address is 
    Renu Arts
    2/683 D, Jawahar Nagar, 
    Jaipur - 302004 , Rajasthan, India 
  3. Ship the item back using your preferred courier

1.    Once received & approved, you’ll get a full refund.

📦 What Items Are Not Returnable?

  • Custom-made suits with specific size changes
  • Altered or worn garments
  • Clearance or final-sale items

💸 Refund Timeline

  • Refunds & reimbursements are processed within 5–7 business days
  • All payments are made to the original payment method


    P.S - All duties and taxes are included in the final price — there are no hidden charges or surprises at the time of delivery. We partner with trusted international couriers such as DHL, FedEx, and UPS to ensure fast and secure delivery. These shipping companies handle customs clearance professionally, so your order arrives safely and smoothly without any extra payments upon arrival.